Refund policy

Plaay Clothes Return Policy 

All packages are delivered no signature required, unless the order is over $500.

Customers are responsible for tracking their package. 

Plaay Clothes is not liable for lost or misplaced packages that have confirmed delivery.

We are unable to ship to P.O. boxes.


SHIPPING & HANDLING RATES
We ship our products via USPS.

Please allow 1-2 business days for order processing, and 3-5 days to receive package. Orders placed over the weekend will not be processed until the following business day.

For more information reach out to customer service at info@plaayclothes.com

PRIORITY INTERNATIONAL SHIPPING: Arrives at your address within 10 to 15 business days.


REFUNDS

No Refunds. 

EXCHANGES

Even Exchanges will gladly be accepted within 5 days of receipt. 

Exchanged merchandise must be in its original condition: unworn, undamaged, saleable, and with original tags and packaging.

Plaay Clothes reserves the right, at its sole discretion, to determine if exchanged merchandise is in saleable condition.

Print a copy of your confirmation email and include it in your package. Pack and securely seal the merchandise and send it back. Please keep a record of your tracking number. You will receive an email confirmation once the exchange has been accepted and processed.

Once return item is received, please allow 3-5 business days to process your new order. Plaay Clothes is not liable to pay shipping cost on exchanged items. 

Final sale items cannot be returned or exchanged.

Please contact info@plaayclothes.com for exchanges.